Desktop Technician 

Hiring the right people to succeed as Desktop Technicians is essential for maintaining smooth IT operations, resolving technical issues quickly, and ensuring optimal user productivity.


We deliver Desktop Technicians who are skilled in troubleshooting hardware and software issues, supporting end users, and managing desktop environments. Our professionals meet the specific needs of your role in terms of skill set, experience, culture fit, and other requirements.

Roles and Skills

ECLARO delivers top talent for a variety of Desktop Technician roles, tailored to support organizations across healthcare, finance, education, government, and more. Although the specifics and titles may vary for each organization, our experienced recruiters have a track record of success in helping organizations hire at all levels 

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Junior Desktop Technicians 

Perform basic troubleshooting, setup new hardware, install software, and assist users with common IT issues 
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Mid-Level Desktop Technicians 

Manage desktop imaging, support user account administration, resolve more complex technical issues, and maintain IT documentation 
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Senior Desktop Technicians 

Oversee desktop support operations, lead IT asset management, support remote work infrastructure, and implement endpoint security measures 

Tools and Technologies

The Desktop Technicians we source for our clients are proficient in a wide range of tools and platforms required to provide effective technical support. These include, but are not limited to 

Operating Systems

  • Windows 10/11
  • macOS
  • Linux

IT Support Tools

  • ServiceNow
  • Jira
  • Remote Desktop
  • TeamViewer
  • LogMeIn

Endpoint Management

  • Microsoft Intune
  • SCCM
  • Active Directory
  • Autopilot

Productivity & Collaboration

  • Microsoft 365
  • Zoom
  • Google Workspace
  • VPN tools

Services and Benefits

When you choose ECLARO for your Desktop Technician staffing needs, you are not just hiring a support technician; you are investing in system uptime, user satisfaction, and IT service quality. Our services provide  

Business Excellence

 Ensure smooth technical operations by addressing issues quickly and minimizing downtime 

Growth & Scale

 Build a responsive desktop support team that can grow with your organization and support a distributed workforce 

Efficiency

 Streamline support processes with skilled technicians who can reduce ticket volumes and boost end-user satisfaction 

The ECLARO Process: How We Work with You to Find the Right Desktop Technician

Our talent acquisition process is designed to be effective and efficient

Initial Consultation

 Understand your support structure, technology stack, and end-user needs 

Candidate Selection

 Provide a shortlist of qualified Desktop Technicians tailored to your IT environment 

Interview and Assessment

 Facilitate interviews and technical evaluations 

Onboarding

 Smooth integration of the Technician into your IT support team 

Ongoing Support

Continuous support to ensure success and retention.

Discover

Work with the client to determine needs in terms of personnel count and the skills required to meet immediate and ongoing business objectives.

For further inquiries or to start the hiring process, please contact us

We would love to discuss your specific Desktop Technician talent needs today! Please click the Contact Us below to schedule a consultation with an ECLARO expert.

Contact Us