Frequently Asked Questions
Can a Philippines team handle customer support for a consumer brand?
Yes. A dedicated team in Metro Manila can handle customer support by phone, chat and email, along with content management, social media, CRM administration and sales support. Supply chain, operations and field roles usually stay in the US, and ECLARO staffs those too, so one partner covers both.
Is there a minimum team size for an offshore team?
No. You can start with one person and add more as your needs grow, paying only for hours worked. Clients typically save 50–75% compared with an equivalent US-based team, and ECLARO handles payroll, benefits, facilities and IT for the team.
What roles do you fill in Consumer Products?
We recruit Brand Managers, Product Managers, Supply Chain Managers, and Consumer Insights Analysts.
Can you help with supply chain staffing?
Yes. We find specialized talent to manage logistics and supply chain operations for consumer goods companies.