Hiring the Right Quality Teller

Hiring the right people to succeed as Tellers is essential for providing excellent customer service, handling financial transactions accurately, and maintaining trust in your branch operations. 

We deliver Tellers who are skilled in cash handling, transaction processing, customer engagement, and compliance with banking regulations. Our professionals meet the specific needs of your role in terms of skill set, experience, culture fit, and other requirements. 

Roles and Skills

ECLARO delivers top talent for a variety of Teller roles across retail banking, credit unions, and financial service organizations. Although the specifics and titles may vary for each organization, our experienced recruiters have a track record of success in helping organizations hire at all levels

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Junior Tellers

Process basic transactions, handle cash and checks, maintain accurate records, and assist customers with routine inquiries.

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Mid-Level Tellers

Manage higher transaction volumes, balance cash drawers, resolve customer issues, identify potential fraud, and support branch operations.

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Senior Tellers

Supervise teller teams, train junior staff, manage complex transactions, ensure compliance with regulatory standards, and provide exceptional customer service.

Tools and Technologies

The Tellers we source for our clients are proficient in the tools and platforms essential for transaction processing, cash management, and customer service. These include, but are not limited to

Banking Systems

  • FIS
  • Jack Henry & Associates
  • Core Banking Platforms
  • TellerPoint

Cash Management Tools

  • Cash recyclers
  • Coin sorters
  • Vault management systems

Customer Service & Communication

  • CRM platforms
  • Email systems
  • Phone systems

Compliance & Documentation

  • KYC/AML basics
  • Internal SOPs
  • Regulatory guidelines
  • Fraud detection protocols

Services and Benefits

When choosing ECLARO for your Teller staffing needs, you are not just hiring frontline banking staff; you are investing in branch efficiency, accuracy, and excellent customer experience. Our services provide

Business Excellence

Improve transaction accuracy, reduce errors, and deliver consistent customer experiences.

Growth & Scale

Support increased transaction volumes, branch expansion, and seasonal staffing needs.

Efficiency

Streamline cash handling, ensure compliance, and enhance branch operations.

The ECLARO Process: How We Work with You to Find the Right Teller

Our talent acquisition process is designed to be effective and efficient

Initial Consultation

Understand your branch operations, transaction volumes, and customer service expectations.

Candidate Selection

Provide a shortlist of qualified Tellers tailored to your banking environment.

Interview and Assessment

Facilitate interviews and technical assessments.

Onboarding

Smooth integration of the Teller into your branch or operations team.

Ongoing Support

Continuous support to ensure success and retention.

Discover

Work with the client to determine needs in terms of personnel count and the skills required to meet immediate and ongoing business objectives.

For further inquiries or to start the hiring process, please contact us

We would love to discuss your specific Teller talent needs today! Please click the Contact Us below to schedule a consultation with an ECLARO expert.

Contact Us