Underwriting Assistants

Business leaders constantly face mounting pressures to secure top talent amid rising costs and talent shortages. Finding skilled Underwriting Assistants who can seamlessly integrate into your team while driving operational excellence is a challenge, but the right outsourcing and offshoring partner is a solution. At ECLARO, we specialize in custom outsourcing engagements that function like staff augmentation, allowing you to build dedicated offshore teams in the Philippines that operate as true extensions of your in-house staff. 

This bespoke approach, which we call ECAPTIVE, not only draws upon a vast pool of highly educated, English-proficient professionals but also delivers significant cost efficiencies without compromising quality or control. By offshoring Underwriting Assistant roles to the Philippines, U.S. insurance companies can enhance risk management, streamline processes and focus on core growth strategies. 

Let’s explore how Philippine talent meets and exceeds the key skills and duties of this critical role, all while integrating fully into your operations.

Reviewing and Processing Insurance Applications with Precision and Speed

A core duty of an Underwriting Assistant is to meticulously review insurance applications, ensuring all details are accurate and complete before advancing to senior underwriters. This requires exceptional attention to detail and organizational skills to handle high volumes of data efficiently.

Philippine professionals excel in this area, thanks to a strong educational foundation in business, finance and related fields from top universities. Many hold degrees in accountancy or economics, equipping them with the analytical mindset needed for thorough application scrutiny. In the context of offshoring, this translates to faster processing times—often 20-30% quicker than domestic hires—due to the Philippines' dedicated work ethic and familiarity with U.S. insurance standards.

Working with ECLARO, your offshore Underwriting Assistant becomes a seamless part of your team, using the same tools and protocols as your U.S. staff, while your bottom line benefits from cost savings of up to 70% on labor, compared with onshore costs for the comparable level of talent. This allows businesses to reallocate budgets toward innovation and other areas, and to add headcount in key areas, all while maintaining compliance and reducing application backlogs.

Gathering and Verifying Applicant Information with Reliability

Underwriting Assistants are responsible for collecting and verifying client information, including financial records, medical histories and other supporting documents. This task demands strong research abilities, discretion and proficiency in data management systems.

The Philippines boasts a workforce renowned for its reliability and tech-savvy nature, with many professionals experienced in global insurance software like Guidewire or Duck Creek. English proficiency and comprehension—English is an official language in the Philippines—ensures clear, accurate verification processes without language barriers. 

Additionally, the Philippines is renowned for its commitment to data privacy and information security. ECLARO is ISO 27001 (Security), ISO 9001 (Quality) and SOC 2 Type II certified, and all our client teams are dedicated to upholding the highest standards

By integrating these dedicated team members into your operations, you gain access to talent that handles sensitive information with the utmost confidentiality, aligning perfectly with U.S. regulatory requirements such as HIPAA. The advantage? Enhanced data accuracy that minimizes errors and fraud risks, coupled with the flexibility of round-the-clock support due to the fact that your Philippines team works whatever hours and shifts you require—including a follow-the-sun approach—enabling overnight verifications that keep your U.S. daytime teams focused on high-value decisions.

Assisting in Risk Assessment and Analysis with Analytical Expertise 

Assisting underwriters in evaluating risks involves analyzing data to identify potential issues, requiring sharp analytical skills and a solid understanding of insurance principles. Philippine talent shines here, with a large pool of professionals trained in risk analysis through specialized certifications and on-the-job experience in multinational firms. Their analytical prowess, honed in a culture that values precision and problem-solving, allows them to contribute meaningfully to risk assessments—often spotting nuances that enhance decision-making. 

As part of your extended team, these assistants collaborate in real-time via shared platforms, providing insights that match in-house expertise at a fraction of the cost. For U.S. insurance leaders, this means stronger portfolios with reduced exposure, achieved through a model where offshore staff are fully dedicated to your company's goals, fostering long-term loyalty and knowledge retention.

Preparing Quotes, Policies and Reports with Accuracy and Efficiency

Preparing accurate quotes, policy documents and reports is a detail-oriented duty that demands proficiency in documentation and compliance knowledge. In the Philippines, professionals bring a high level of administrative expertise, supported by rigorous training in insurance documentation standards. 

Their ability to produce error-free reports stems from a commitment to quality, often exceeding U.S. benchmarks in accuracy rates. Offshoring this role via staff augmentation ensures your team benefits from streamlined workflows, where dedicated assistants handle preparations using your preferred templates and systems. The result is quicker turnaround times for clients, improving satisfaction and competitiveness, while freeing your executive resources to pursue strategic expansions rather than routine tasks.

Communicating Effectively with Clients, Agents, and Team Members

Effective communication is essential for Underwriting Assistants, who often liaise with agents, clients and internal teams to clarify details or provide updates. The Philippines' cultural alignment with Western business practices, combined with exceptional English communication skills, makes this a natural strength. 

With the right partner, offshore talent integrates effortlessly into your communication channels—whether via email, video calls or collaboration tools—functioning just like an in-house colleague. This seamless interaction builds trust and efficiency, reducing misunderstandings that could delay approvals. For business leaders, the benefit is clear: A more responsive operation that enhances client relationships, all while leveraging cost advantages to scale your team without the overhead of domestic hiring.

Maintaining Records and Ensuring Compliance with Diligence

Administrative tasks like data entry, record-keeping and ensuring regulatory compliance form the backbone of the role, relying on organizational skills and attention to detail. Philippine professionals are adept at these responsibilities, with a proven track record in maintaining impeccable records for global clients. 

Their diligence ensures compliance with U.S. laws like those from the NAIC, minimizing audit risks. As fully dedicated members of your team, they uphold your company's standards, contributing to a robust audit trail that supports business continuity. This offshoring strategy empowers insurance executives to mitigate operational risks while achieving substantial savings, positioning your firm for sustainable growth.

The ECLARO Difference

At ECLARO, our custom outsourcing model ensures that offshoring Underwriting Assistants to the Philippines isn't just about filling roles—it's about augmenting your team with dedicated, high-caliber talent that drives real results. By partnering with ECLARO and our two decades of in-country experience delivering top talent in the Philippines, U.S. insurance companies can overcome talent challenges, optimize costs and maintain a competitive edge. 

If you're ready to explore how this approach can transform your operations, contact us today to discuss how we can work together to deliver you top Underwriting Assistants—and other key roles—and start building your extended team in the Philippines. 

No matter what your challenge is, the Right People are the Answer.