Roles and Skills
ECLARO delivers top talent for a variety of Insurance Claims Adjuster roles, tailored to meet different project needs, skills and levels of experience and expertise. Although the specifics and titles may vary for each individual business, our experienced recruiters have a track record of success in helping businesses hire at all levels
Junior Claims Adjuster
Assist in initial claim intake and documentation, conduct basic investigations and gather information and support senior adjustors in damage assessment
Mid-Level Claims Adjuster
Handle more complex claims, negotiate settlements with claimants, identify potential fraud, mentor junior adjustors and prepare detailed reports
Senior Claims Adjuster
Lead the investigation and settlement or high-value claims, oversee and ensure compliance with regulatory requirements, develop and implement best practices for claims handling, train and mentor junior and mid-level adjustors
Key skills
- Claims investigation and analysis
- Insurance policy knowledge and interpretation
- Attention to detail and documentation accuracy
- Communication and negotiation skills
- Problem-solving and critical thinking
- Time management and case load organization
- Proficiency with claims management software and Microsoft Office
Frequently asked questions
What does an Insurance Claims Adjuster do on a daily basis?
Insurance Claims Adjusters review claim submissions, investigate the circumstances of losses, interview claimants and witnesses, and determine whether claims should be approved or denied based on policy terms and coverage. They prepare detailed reports, assess damage or liability, calculate settlement amounts, and communicate decisions to claimants. Adjusters may also coordinate with medical providers, repair shops, or legal counsel depending on claim complexity.
What certifications or licenses do Insurance Claims Adjusters need?
Most states require Insurance Claims Adjusters to hold a state license, which typically involves passing an exam covering insurance law, regulations, and claims procedures. The specific requirements vary by state and claim type (property, casualty, workers' compensation, or health). Some adjusters also pursue voluntary certifications such as the Certified Insurance Claims Professional (CICP) credential to enhance their credibility and career prospects. ECLARO can help you identify candidates with the appropriate licenses for your state and claim type.
How do I hire an Insurance Claims Adjuster through ECLARO?
ECLARO specializes in matching qualified adjusters to staffing needs across North America. We source candidates with verified licenses, relevant experience, and the technical skills your organization requires. Simply contact ECLARO with your staffing requirements—including whether you need temporary, contract-to-hire, or permanent placement—and we handle recruitment, vetting, and onboarding so you can focus on operations.
What experience level does this role typically require?
Entry-level adjusters may start with 0–2 years of experience and often receive on-the-job training. Mid-level adjusters (3–7 years) handle complex claims and may supervise junior staff. Senior adjusters bring 7+ years of experience, often managing high-value or specialized claims and mentoring others. ECLARO places adjusters across all experience levels, depending on your organizational needs and claim complexity.
Ways to hire through ECLARO
ECLARO can fill this role through contract or contract-to-hire staffing, direct placement, an Employer of Record (EOR), recruitment process outsourcing (RPO), or a dedicated offshore team in the Philippines (ECAPTIVE).