Build a World-Class SOC with ECLARO’s Philippines Talent

Strengthen Your Cybersecurity with Cost-Effective SOC Talent

Facing challenges in building a robust Security Operations Center (SOC) is nothing new. What might be new to you is the solution…

ECLARO delivers highly skilled, cost-effective SOC talent from the Philippines, seamlessly integrated with your U.S. team. Our ECAPTIVE™ custom outsourcing and offshoring services empower businesses of all sizes to strengthen cybersecurity with tailored, scalable solutions. 

From Level 1–3 SOC Analysts to Team Leads and Service Delivery Managers, we provide the expertise and support you need to stay secure, with talent that is ready immediately to start working on keeping your business safe. 

Why ECLARO Excels in SOC Outsourcing

With two decades of experience in IT and business process outsourcing (BPO) in the Philippines, ECLARO is a trusted partner for global companies seeking to enhance their SOC capabilities. Our Philippines-based talent combines technical excellence, the ability to work whatever shift your organization requires, outstanding English language proficiency, strong cultural alignment with the U.S. and cost efficiency to deliver unparalleled value. 

Here’s how we deliver what our clients require:

Unmatched Cybersecurity Expertise

Our SOC analysts are equipped with industry-recognized certifications such as CompTIA Security+, Certified Ethical Hacker (CEH), and GIAC Security Essentials (GSEC). They bring hands-on experience in:

• Real-time monitoring of networks and endpoints for threats and vulnerabilities.

• Rapid incident response, including threat isolation and remediation.

• Proficiency with leading Security Information and Event Management (SIEM) tools like Microsoft Sentinel, Splunk, and CrowdStrike Falcon.

• Conducting forensic analysis and root cause investigations for complex incidents.

Dedicated Team Model

ECLARO’s ECAPTIVE™ custom outsourcing provides client-specific SOC teams tailored to your workflows, tools and processes. Whether you use specific SIEM platforms, Endpoint Detection and Response (EDR) tools, or custom ticketing systems, our analysts integrate seamlessly. Your dedicated team operates as an extension of your organization, ensuring alignment with your security policies and operational goals.

With flexible staffing models, 24/7 coverage, and rapid onboarding, ECLARO ensures your SOC remains proactive and agile. We help reduce alert fatigue, increase incident response efficiency, and enhance your security posture without the overhead costs of in-house expansion.

Cost Efficiency

Delivers up to 50% cost savings compared to onshore SOC hiring without sacrificing quality. Our transparent, headcount-based pricing eliminates hidden fees, allowing you to build a high-performing SOC without straining your budget. Save on recruitment, training and infrastructure while accessing top-tier talent in the Philippines.

With ECLARO, you gain not only financial savings but also speed, flexibility, and expert support. Our teams are experienced in global threat environments and trained to handle real-time incidents, compliance standards, and advanced analytics. Scale quickly and adapt to your evolving security needs without operational delays.

Your Team Working Whatever Shift You Require

ECLARO’s unique model delivers talent from the Philippines that is as convenient as any onshore or nearshore outsourcing model, because ECLARO resources are available to work any shift in any time zone that our clients require. 

Scalability for Any Demand

ECLARO enables rapid scaling to meet your SOC’s needs, whether for 24/7 coverage, seasonal spikes or new threat landscapes. Need additional analysts for a major project or incident response? We can source and onboard certified professionals within weeks, ensuring uninterrupted protection. 

Compliance and Security Standards

Security is at the core of our operations. ECLARO is ISO 27001 and SOC 2 certified, and we adhere to rigorous standards.

• GDPR and PCI-DSS: Compliance for handling sensitive data, critical for industries like finance and healthcare. Our Philippines delivery centers are equipped with state-of-the-art security infrastructure, ensuring your data remains protected at all times. >

Cultural and Language Alignment

Our Philippines-based SOC professionals excel in English speaking and comprehension, and are fully aligned with U.S. business practices and norms, ensuring seamless communication and collaboration with your onshore team. Their cultural compatibility with the U.S. and the ECLARO model fosters strong partnerships, making Philippines team members feel like a true extension of your organization.

Hybrid SOC Fit

ECLARO is not a managed service provider, but instead complements Managed Service Providers (MSPs) in a hybrid SOC model. Our dedicated analysts handle routine tasks like monitoring, ticket management and initial incident response, freeing your MSP to focus on advanced threat hunting and strategic initiatives. We integrate with MSP tools (e.g., SIEM, EDR, SOAR) to provide a cohesive, end-to-end security solution. 

Proven Client Feedback and Reputation

ECLARO has a award-winning track record in IT and BPO services, with a focus on cybersecurity for industries like finance, healthcare and technology. Clients praise our responsiveness, technical expertise and ability to deliver measurable results. Case studies include a Fortune 500 financial institution that reduced incident response times by 40% and a healthcare provider that achieved PCI-DSS compliance with our SOC support.

Our SOC Talent Offerings

ECLARO provides a full spectrum of SOC roles, customizable to your formal job descriptions and operational needs. Based upon client needs, our professionals operate from secure Philippines delivery centers, remote environments, or a hybrid setup, ensuring flexibility and efficiency.

Level 1/2 SOC Analyst

• Continuously monitors networks and endpoints for threats using tools like Microsoft Sentinel.

• Identifies and responds to security incidents, implementing temporary fixes like user or asset isolation.

• Escalates complex issues to Level 3 or other stakeholders.

• Collaborates with IT and security teams to implement best practices.

• Stays updated on emerging threats and technologies.

Level 3 SOC Analyst

• Serves as an escalation point for Level 1/2 analysts.

• Conducts deep-dive incident investigations, forensic analysis, and root cause analysis.

• Develops and refines advanced incident response protocols.

• Mentors junior analysts and prepares detailed incident reports.

• Leverages expertise in SIEM and EDR tools for proactive threat mitigation.

SOC Team Lead (Subject Matter Expert)

• Supervises Level 1–3 analysts, ensuring effective monitoring and incident resolution.

• Leads investigations into cyber threats and vulnerabilities.

• Develops technical and operational documentation for SOC processes.

• Prepares reports and dashboards for operational metrics. • Collaborates with client IT and security teams to manage risks.

SOC Service Delivery Manager

• Oversees the Manila-based SOC team, ensuring alignment with client goals.

• Acts as the primary point of contact for U.S. stakeholders.

• Manages staff performance, scheduling, and development to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

• Drives continuous improvement in SOC operations.

Ready to build your SOC team? So are we!

Contact us today to discuss your specific talent needs and start hiring the right experts.

Certifications and Awards

Certifications

ECLARO is an ISO 9001:2015 Certified Company
ECLARO is AICPA SOC Certified
ECLARO is ISO 27001 Certified Company

Awards

IAOP 2025 Global Outsourcing 100
Best of Staffing - Client Satisfaction 2025
Best of Staffing - Talent Satisfaction 2025
IAOP Global Impact Sourcing Award Winner
Top 40 Outsourcing & BPO Companies
Impact Sourcing Champions
Philippines Certified Best Company & Brand
Asia Leaders Awards Global Excellence

Why Outsource Your SOC with ECLARO?

Dedicated World Class SOC Talent

Achieve up to 50% savings or more compared to U.S.-based hiring without compromising quality or sharing resources.

Cost Savings

Achieve up to 50% savings or more compared to U.S.-based hiring without compromising quality.

We Work Your Shifts

Whatever times you need your team working, your team is working—the timeliness of nearshoring with the advantages of Philippines talent and pricing.

Certified Expertise

Access analysts with CompTIA Security+, CEH and GIAC certifications, proficient in leading SOC tools.

Flexible Delivery

Choose hybrid, remote, or on-site arrangements from our secure Philippines centers.

Rapid Scalability

Scale your team quickly to address 24/7 needs or unexpected threats. Individual roles and full teams available immediately.

Compliance Assurance

Operate with confidence, backed by ISO 27001, SOC 2, GDPR, and PCI-DSS standards.

Seamless Collaboration

Benefit from English-fluent, culturally aligned professionals who integrate with your team.

Hybrid SOC Excellence

Enhance your MSP partnership with our routine task support and tool integration.

Ready to Strengthen Your SOC?

ECLARO is ready to help you build a world-class SOC with our Philippines-based talent. Whether you’re a mid-sized business or a global enterprise, our tailored solutions deliver the security, scalability and savings you need. Schedule a call today on our calendar or fill out the form below to discuss your SOC requirements, and an ECLARO expert will respond within 24 hours to schedule a consultation.

Ready to see ECLARO in action? 

Request a meeting here to explore how we’ve helped clients like you achieve SOC success.