Here’s a universal truth: the Right People are the Answer. We’ve always operated under that simple, driving belief at ECLARO. Whether we are solving a complex IT hiring challenge for a Fortune 50 company or providing a dedicated support team for a growing startup, the human element is what makes the difference.
It’s a philosophy that guides everything we do, from how we recruit top-tier talent to how we support the communities where we live and work. So we are incredibly proud to share that our dedication to that philosophy has helped ECLARO be named to the 2026 IAOP® Global Outsourcing 100.
Now in its 20th year, the IAOP (International Association of Outsourcing Professionals) Global 100 is far more than a “best-of” list. It is a rigorous, independent evaluation that mirrors how the world’s most successful organizations choose their partners. It all comes down to people.
Redefining Global Excellence
“The 2026 Global 100 recognizes organizations that are redefining what excellence looks like in today’s global business ecosystem,” Debi Hamill, CEO of IAOP®, shared in the official announcement. “These companies are delivering measurable value, embracing innovation, and demonstrating leadership across governance, talent and social impact."
For everyone at ECLARO, this recognition is a reflection of the daily effort our teams put in across the globe, and of the trust our clients place in us every day. "Earning a place on the 2026 Global 100 reflects trust, impact and consistency in delivering value to clients worldwide,” Hamill noted. “We are pleased to recognize ECLARO for its leadership and contribution to advancing the global services ecosystem.”
“We are honored to once again be named to the IAOP Global Outsourcing 100,” says ECLARO Co-Founder Tom Sheridan. “This designation always serves as inspiration for us to continue striving and evolving in the ways in which we support our clients, our ECLARO team members and our communities, and help them all excel.”
Custom Outsourcing: Beyond the Standard Model
A major part of the success ECLARO drives for clients stems from our unique approach to outsourcing and offshoring through our ECAPTIVE global-services model in the Philippines. While many firms offer shared resources in a managed-service “seats” approach, we focus on custom-building dedicated teams that are fully integrated into our clients’ cultures.
For more than two decades working with the top talent in the Philippines, we have provided a tailored approach to building teams that feel like a natural extension of a client’s own office. Yes, there are typically significant savings over onshore rates, but this is always about more than just cost savings. It’s about access to a highly educated, culturally aligned workforce that helps companies scale smarter.
READ MORE ABOUT ECLARO’S CUSTOM OUTSOURCING & OFFSHORING HERE
Giving Back: ECLARO Academy and Impact Sourcing
The evaluation process for the IAOP Global Outsourcing 100 considers factors such as innovation, client impact and social responsibility. It also give us the chance to showcase the efforts that drive ECLARO Academy and the power of impact sourcing.
“One of our enduring mantras at ECLARO is ‘Work Hard. Give Back. Have Fun.’ We believe that business success is defined not just in the bottom line but in how we uplift the communities in which we work and live,” says ECLARO Co-Founder Paul Sheridan. “We’re dedicated to helping students from underserved communities in the Philippines to become valuable members of the global workforce in a number of careers, and to embrace the power of lifelong learning.”
READ MORE ABOUT ECLARO ACADEMY AND IMPACT SOURCING HERE
From the day the nonprofit school opened in 2013 to the moment it was awarded the Global Impact Sourcing Award (GISA) in 2021 by the IAOP and the Rockefeller Foundation, from starting with 12 students to now counting more than 16,000 who have come through the doors, ECLARO Academy has provided high-quality education to children who might otherwise lack the opportunity.
“We are in the business of people, and that starts with education,” Paul Sheridan adds. “ECLARO Academy is part of our DNA. Seeing students graduate ready to join the global workforce and even the ECLARO team, ready to build careers and brighter futures, that’s the ultimate measure of our impact. It’s about creating a cycle of opportunity that lasts for generations.”
A lasting impact. That’s something worth striving for in everything we do, every day.
Here’s to our team members from New York to Manila and everywhere in between who make everything we do possible. Here’s to the IAOP and all the organizations who made the Global Outsourcing 100 list this year. Here’s to the Right People everywhere, who make any goals possible.