8 Great Reasons Why SMBs Should Outsource SOC Roles to the Philippines

Every 11 seconds, a small business is the victim of a cyber-attack. Nearly half of all cyber-attacks are hitting small and midsize businesses (SMBs), including 70% of ransomware attacks. Yet 80% of SMBs lack a formal cyber-security policy—to say nothing of having a team in place to keep company systems and information secure. Yes, there is a cost involved. But consider, what is the price of not having top cyber-security experts protecting your organization and data? The average cost of a cyber-attack on a small business is more than $250,000.

Cyber-security threats are not some distant concern reserved for large enterprises. SMBs are increasingly in the crosshairs of cybercriminals, often seen as easier targets due to perceived weaker defenses. For CISOs, CTOs and CIOs at SMBs (wow, that’s a lot of acronyms), the challenge of building and maintaining a robust security posture can feel like an uphill battle against budget constraints, talent shortages and the sheer complexity of modern threats. We have a solution.

Imagine bringing the power of Philippines outsourcing to your company in a way you may never have thought possible. Individual cyber-security professionals or a full SOC team, sourced and recruited to suit your needs, and dedicated full-time to only you, working whatever time and shifts you require, at a fraction of the cost you’d incur onshore. This isn’t a typical shared-services model you may be thinking of, where a person you’ve never met is working on the same task for multiple businesses, splitting their time and focus, and doing it on their own schedule, not yours.

This is something different. This is ECLARO’s custom model. This is outsourcing reimagined.

We’ve changed the dynamic to one where the outsourced talent functions as an extension of your own team—because they are your team. We have seen clients from professional services organizations to insurance companies to data analytics firms to financial institutions and beyond all scale with the power of Philippines outsourcing. The story remains equally compelling for why SMBs should consider outsourcing their SOC roles with a dedicated-talent model like ECLARO’s ECAPTIVE.

A full Security Operations Center (SOC) might seem out of reach for many SMBs. But it doesn’t have to be. This is where outsourcing SOC roles with dedicated talent emerges as a viable strategic solution—if you’re working with the right offshoring partner, who has the experience to find you the Right People, that is.

ECLARO brings two-decades of expertise in sourcing specialized talent in the Philippines to help U.S. companies across all industries, roles and functions. In this case, where we’re talking about helping build dedicated offshore SOC teams, any organization regardless of size can have fully dedicated security professionals working for them quickly and at a fraction of onshore costs—with no sacrifice of quality and skills.

Our ECAPTIVE model ensures that SMBs can significantly enhance their cyber-security defenses without the prohibitive costs and operational burdens of trying to build and manage their own. ECLARO consults with you, understands your challenges and goals, then delivers the expertise tailored to your needs—professionals who are a seamless extension of your team, but sourced and providing their services from offshore in the Philippines.

Here are eight great reasons why SMBs should consider outsourcing SOC roles with customized, dedicated talent:

1. Access to Tailored Expertise

The cyber-security talent gap poses a significant challenge for SMBs, where recruiting a diverse team of analysts, threat hunters, incident responders and security engineers is prohibitive from both a time and a cost perspective. Outsourcing to the Philippines with ECLARO provides access to custom-selected professionals with specialized skills matched to your industry, threat landscape and organizational needs. These dedicated experts work exclusively for you, embedding their expertise into your environment in a way that aligns with your unique goals.

2. Cost-Effective Resource Allocation

Building an in-house SOC can require substantial investment in salaries, Security Information and Event Management (SIEM) tools, Security Orchestration, Automation and Response (SOAR) platforms, threat intelligence, hardware and training. Customized, dedicated talent reduces costs by providing professionals tailored to your needs without the overhead of recruitment, HR management or infrastructure—and with headcount costs of 50% to 70% less than onshore rates, the ECLARO approach delivers high-value security expertise while optimizing your budget.

3. Continuous Coverage Across Time Zones

Cyber-attacks occur around the clock, often targeting off-hours vulnerabilities. By leveraging dedicated talent in the Philippines, time zone and shifts are never a problem. Your team can work whatever hours and shifts are needed for your business, including a follow-the-sun approach. This setup minimizes mean time to detect (MTTD) and respond (MTTR), protecting your organization without overburdening onshore teams.

4. Streamlined Operations

Managing an in-house SOC involves significant operational overhead, including hiring, HR processes and team coordination. With our customized outsourcing, ECLARO handles recruitment, vetting and administrative tasks, delivering professionals who integrate seamlessly into your workflows. This allows your IT leadership and HR teams to focus on strategic priorities rather than managing specialized cyber-security staff.

5. Rapid Integration and Deployment

Building an in-house SOC team involves lengthy recruitment and onboarding processes. Dedicated talent, carefully matched to your needs, can be onboarded quickly by ECLARO, with a process that aligns with your systems and culture. This ensures faster deployment of security measures, enabling your organization to achieve a robust security posture without delays.

6. Compliance and Regulatory Alignment

SMBs in regulated industries face stringent compliance requirements (e.g., HIPAA, PCI DSS, GDPR, NIST). Dedicated professionals with expertise in relevant frameworks can be selected to support your compliance needs, ensuring audit-ready reporting and adherence to standards. These experts integrate with your team to address regulatory demands specific to your industry.

7. Focus on Business Growth

By outsourcing SOC roles to dedicated talent tailored to your operations, you free your internal IT and HR staff to concentrate on other business functions, such as innovation and growth, while security operations are handled by professionals who function as part of your extended team.

8. Flexible and Scalable Solutions

As SMBs grow, their security needs evolve. In-house SOCs can struggle to scale quickly to meet new demands. ECLARO’s custom outsourcing offers flexibility, allowing you to adjust the number, expertise and/or focus of your offshore team as your business scales, without the delays or costs of traditional hiring.

ECLARO’s Approach to SOC Talent Outsourcing in the Philippines

For SMBs seeking to strengthen their cybersecurity without the burden of building an in-house SOC, ECLARO offers a tailored solution through customized outsourcing of SOC talent. Our approach focuses on providing dedicated cybersecurity professionals—such as Level 1–3 analysts, threat hunters, incident responders and compliance specialists—who integrate seamlessly as an extension of your team.

Our decades of experience with the Philippines talent pool and the proprietary portfolio of professionals we have built delivers world-class talent that combines technical expertise, outstanding English proficiency and comprehension, and a unique cultural alignment with U.S. business culture, ensuring smooth collaboration. Each professional is carefully selected to match your organization and roles specifically, because we know the Right People are the Answer.

Ready to enhance your cyber-security with tailored SOC talent in the Philippines? Connect with an expert at ECLARO today to explore how our customized outsourcing solutions can support your organization’s unique needs with the Right People.